MSD "sexual harm" update: ACC tender, feedback on guidelines, helpline and more

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The Ministry of Social Development's (MSD) latest update on "sexual harm" service development covers: a new ACC tender, feedback requested on service guidelines, progress on the national helpline, progress on service gaps register of interest and an upcoming global summit.

ACC has released a tender for the supply of Integrated Services for Sensitive Claims (ISSC). ISSC services provide support for people who have experienced sexual abuse or sexual assault. The service allows clients to access therapy, assessment and support services such as social work and family/whānau sessions. ISSC has previously been a closed contract. ACC is running the tender process to increase the number of contracted suppliers. For more information see the Government Electronic Tender Service (GETS). The initial notice of information stated that existing suppliers do not need to apply as existing contracts will continue. For questions email

MSD is inviting feedback on the Sexual Harm Crisis Support Service Guidelines that were introduced last year. MSD contracted providers should have received an invitation to provide written feedback by 9 March 2018. For more information, contact Any recommended changes from the feedback are expected to be in effect from 1 July 2018.

The Safe to talk helpline launched in Canterbury on 19 February 2018. Homecare Medical who are operating the helpline are running workshops in Auckland, Whangarei, Wellington and Waikato to identify local referral pathways. The helpline is expected to be available nationally in April 2018.

Progress is continuing on reviewing the register of interest (ROI) applications to meet gaps in sexual harm crisis support services in the Midlands and Southern regions.

A Global Summit of Women is being held in Sydney from 26-28 April 2018 to explore ways to improve women's economic status.

Read the 27 February 2018 full update on the MSD website. You can also read all past updates and sign up to receive future updates.

Also see the latest update from the Government’s cross-agency family violence and sexual violence work programme.