Updated and expanded guidelines for sexual violence crisis support services
Wed 02 Nov 2016
Te Ohaakii a Hine – National Network Ending Sexual Violence Together (TOAH-NNEST) has published updated guidelines for mainstream crisis support ...
Te Ohaakii a Hine – National Network Ending Sexual Violence Together (TOAH-NNEST) has published updated guidelines for mainstream crisis support services responding to survivors of sexual violence.
Good Practice Responding to Sexual Violence Guidelines for ‘mainstream’ crisis support services for survivors - Round two (2016) updates the previous Good Practice Guidelines published in 2009.
The purpose of the revision, involving sector feedback and consultation along with the latest evidence, was designed to:
- review and update the original principles of good practice for provision of crisis support services to survivors of sexual violence
- update the research evidence for the principles
- provide additional guidelines specific to working with survivors from diverse communities.
The updated guidelines were written by lead researchers Julie Wharewera-Mika and Kathryn McPhillips, with input from an advisory group and community researchers.
Principles - The guidelines outline 15 principles and include practice examples for each one:
- Principle 1: welfare and well-being of the victim/survivor is paramount
- Principle 2: client-centred and empowering practice
- Principle 3: value based services
- Principle 4: client-centred and empowering practice
- Principle 5: culturally informed and resourced
- Principle 6: gender choice
- Principle 7: specialist sexual violence response
- Principle 8: quality
- Principle 9: accessible supports
- Principle 10: therapeutic environments
- Principle 11: independent services
- Principle 12: sustainable
- Principle 13: multiple supports within services
- Principle 14: working collaboratively both nationally and in our local communities
- Principle 15: communities working together to prevent and address sexual violence
Proposed critical service components - The guidelines outline 15 proposed critical components of services:
- Partnership with a kaupapa Maori service provider responding to sexual violence
- Capacity to provide inclusive services
- 24/7 telephone and internet communication service
- 24/7 Call-out service for advocacy and support
- Emergency face to face sessions – day-time
- Follow up Service
- Court Services
- Information Bank
- Resource bank – acute practical need
- Social Work Support
- The above to be integrated with recovery and support services
- Other services as locally determined
Inclusive practice - These guidelines provide information and knowledge of appropriate and safe practices (for frontline staff and services) to improve the experiences of victims/survivors from the following communities and cultures:
- Muslim women
- People with disability
You can find the guidelines on an interactive website which includes video clips: http://toahnnestgoodpractice.org.
The guidelines can also be downloaded as a single file from the Community Research website.
The guidelines and individual reports are also available in the NZFVC library including the previous Good Practice Guidelines (2009).